iProcess

Service Requests

Log & route non-claim queries • SLA tracked

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Requests

Sorted by latest activity

SR-2025-697727 — Please call me about the claim

1 unread Awaiting APG

NEW Priority: Urgent Callback Request Claim 161125-WTY-0002364 Policy 21858455 VRN WN22SNX SLA: 08-12-2025 Updated 8 hours ago

SR-2025-446854 — Please send XXX

1 unread Awaiting APG

NEW Priority: High Repairer Onboarding Claim 041225-SMART-0002863 Policy 21150999 VRN RK19UOM SLA: 09-12-2025 Updated 9 hours ago

SR-2025-062760 — Testing Real Time Comms

1 unread Awaiting APG

NEW Priority: Urgent Billing / Accounts Claim 161125-SMART-0002349 Policy 20650340 VRN LL20NRO SLA: 05-12-2025 Updated 4 days ago

SR-2025-212666 — I need XXX

1 unread Awaiting APG

NEW Priority: High Callback Request Claim 281125-WTY-0002714 Policy 21734374 VRN NB06XEC SLA: 02-12-2025 Updated 6 days ago

SR-2025-776037 — Please send me the Doc XXXX

1 unread Awaiting APG

NEW Priority: Normal Portal Access Claim 021225-WTY-0002801 Policy 21734374 VRN NB06XEC SLA: 03-12-2025 Updated 6 days ago

SR-2025-296110 — Please can you give me XXX

1 unread Awaiting APG

NEW Priority: High Portal Access Claim 021225-WTY-0002801 Policy 21734374 VRN NB06XEC SLA: 03-12-2025 Updated 6 days ago

SR-2025-030449 — Please send XX-xxx

1 unread Awaiting APG

NEW Priority: Urgent Billing / Accounts Claim 281125-WTY-0002710 Policy 21734374 VRN NB06XEC SLA: 03-12-2025 Updated 6 days ago

SR-2025-324320 — Please send us the documents for XXX

1 unread Awaiting APG

NEW Priority: High Portal Access SLA: 11-11-2025 Updated 4 weeks ago

SR-2025-271394 — Please let us know about xx

Awaiting APG

NEW Priority: High Repairer Onboarding SLA: 17-10-2025 Updated 1 month ago

SR-2025-014831 — test

Awaiting APG

NEW Priority: Normal Billing / Accounts SLA: 17-10-2025 Updated 1 month ago

SR-2025-940196 — This is testing

Awaiting APG

NEW Priority: Normal Billing / Accounts SLA: 08-10-2025 Updated 2 months ago